Customer Service Trainee

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JOB VACANCY
PENANG HILL CORPORATION

CUSTOMER SERVICE TRAINEE

  1. SERVICE GROUP              : SUPPORT GROUP
  2. POSITION TYPE                : CONTRACT (Renewable)

WORK DESCRIPTION:

  1. Meet and greet clients and customers
  2. A warm and approachable manner
  3. Provide outstanding customer service to improve customer satisfaction and relationship
  4. To provide information about Penang Hill and its attractions to visitors
  5. Crowd control and Queue management
  6. Customer query management

REQUIREMENTS:

  1. Malaysian Citizen, 19 years old and above;
  2. Minimum Diploma or professional qualification in Hospitality, Tourism, Customer Service, Marketing or related discipline. Fresh Graduates with higher qualification are encouraged to apply
  3. Previous working experience in hotel or tourism related establishment will be an added advantage
  4. Pleasant personality, outgoing and like meeting new people
  5. Strong language proficiency in English, Bahasa Malaysia and Chinese (both verbal and written is a must). Additional languages will be added advantage
  6. Motivated and self-driven individual with a strong commitment to integrity, professionalism and teamwork
  7. Passionate in customer service
  8. Ability to work proactively and independently
  9. Must be willing to work on shifts, weekends and public holidays

*Only Shortlisted Candidate will be contacted

CLOSING DATE 31st  OF DECEMBER 2018

Application Form

 

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Submit your complete application to the stated address: - 

PEJABAT PERBADANAN BUKIT BENDERA PULAU PINANG
TINGKAT 7, BANGUNAN PBBPP
JALAN STESEN BUKIT BENDERA
11500 PULAU PINANG
(ATTN.TO: CORPORATE MANAGEMENT SERVICE DIVISION)
TEL. NO.: 04-8288880 / 61 FAX NO.: 04-8288862